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Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 External Hard Drive STAC2000100 (Black)
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Model Of Item : STAC2000100
Product Brand : Seagate
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Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 External Hard Drive STAC2000100 (Black)
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Customer Review :
Tons of space, but only for one computer!?! : Seagate FreeAgent GoFlex Desk 2 TB USB 2.0 External Hard Drive STAC2000100 (Black)
I have owned this drive for a few days. It replaced an older Maxtor OneTouch 300G USB2 drive that I had used for several years. Overall, this new drive works as advertised ... it is capacious, easy to use, and quiet. That being said, there are a few quirks worth discussing:
1. Seagate provided a real cheap USB cable. And I mean REAL cheap. Mini USB2 format. It failed immediately, and I was lucky that I had a spare mini USB2 cable lying around that I could use. My camera came with a better cord. Come-on Seagate, how about some attention to quality here?
2. The drive comes standard with a USB2 interface. You can upgrade to USB3 by replacing the base, for about $50. So why did they not ship the unit with USB3? After all, USB3 is backwards compatible with USB2. I would have done that in a heartbeat, even if Seagate had charged a bit more for the drive. Think about the marketing hay they could have made. So Seagate is not only cheap, but also stupid.
3. The drive has some configurable parameters built into the firmware. They do not document this anywhere, including their brain-dead Quick-start installation guide. There is no detailed user manual that comes with the unit. You are supposed to install a Seagate Dashboard utility automatically once you plug in the drive, and this utility controls the configurable parameters built into the drive firmware. However, since I am such a know-it-all, and since I like simple, and since I HATE to install software that I neither need nor want, and since I just wanted an attached drive for backup purposes (and I use my own backup software), the first thing I did was disable the Dashboard utility install setup. So what happens? Every 15 minutes or so the drive disappears from the system and then reattaches. My system makes funny noises, I get pop-up windows asking me what I am supposed to do with the "new" drive, and I am wondering just what the HELL is going on. So then I have to spend time contacting Seagate tech support. They tell me to change the drive power options. Huh??? What power options??? The drive power options that are built into the drive firmware, that there is no mention of anywhere. Seems that the drive default is to go to sleep every 15 minutes, which is what was happening to my system. Ohhhhh!!! Silly me ... I should have known. So how do I disable the "sleep" parameter? Well, you do that through the Dashboard utility, which is not discussed anywhere. Ohhh!!! Silly me for not wanting to install the Dashboard and further cluttering up system with useless software, and not knowing about their undocumented firmware configuration parameters. So I install the Dashboard, find the power parameter, and change it from "15 minutes" to "never". Problem solved. Then I remove the Dashboard utility from my system. I only lost maybe 2 hours figuring this out. Stupid, stupid, stupid. And I mean SEAGATE, and not me.
But as the Bard said, "All's well that ends well". The drive works, my backups exist, and I fervently hope I do not have to contact Seagate again. They might not like what I have to say to them.
That is all.
